Allow at least 1 week for us to ship purchases to you. You will automatically receive tracking number when shipped.
If for any reason a product is shipped late we will notify you via email.
All products require some precaution when in use. KEEP AWAY FROM CHILDREN, PLANTS AND ANIMALS when in use.
An electric lock is available for all units, when a greater amount of security is required. See accessories page.
READ ALL INSTRUCTIONS BEFORE USE. Don't guess/ be safe. We offer free tech support for all our products.
We have sold thousands units without an issue, and people are very happy with our products.
Thank you for purchasing our one or more of our handmade health and beauty therapy lights.
We love happy customers and want you to be one too.
Use of any of our lights for any method other than noted in the instructions is not recommended. LightYears2/ uvsunlamps assumes no liability or responsibility for misuse or misapplication of this product. etal. USE AT YOUR OWN RISK.
Any rattle you hear in UV bulbs is normal.
Contact us first for a refund. If you complain through your credit card issuer funds my be held for a longer period by them.
3 to 5 business days required for refund to show in your account on debit cards.
Exchanges, no problem, no restock charge. Shipping not included.
Products warranted parts (excluding lamps) and labor for TWO YEARS from date of purchase.
Fixture life is around 10 years with proper use.
20% restocking charge an all opened returns. We have to repack, paint, clean—etc.
10% restocking charge on all unopened returns for non defective merchandise.
All components are available for replacement. Long life components.
We use recycled packing materials and boxes as needed.
Product designs, specifications and prices subject to change without notice.
We test all products before shipping. Occasionally shipping damage may occur.
Contact tech support at firstname.lastname@example.org or 520 255 5188
Return for service to address below. Please include note of problem.
No RMA required. However send us a text or email notifying us of return.
1116 S Naco Hwy
Bisbee AZ 85603